Also part of the custodian's job

These articles are filed elsewhere in the help center, but they are part of the daily work of a records custodian.

• Working a request. Filed under Working a request.
• Communicating with a requester. Filed under Working a request.
• The Document Workspace: finding, uploading and organizing records. Filed under Documents and redaction.
• How redaction works, and why it is permanent. Filed under Documents and redaction.
• Working the approvals board. Filed under Approvals.
• How statutory deadlines are set, and what locks at intake. Filed under Configure your statutory clock.
• A request is overdue. What now. Filed under Troubleshooting.
• Something was redacted that should not have been. Filed under Troubleshooting.